When you donate, participate, volunteer or even become a member of Aghosh UK, you’re trusting us with your information. We understand that this is a big responsibility and we work hard to protect your information and put you in control.
INFORMATION THAT WE COLLECT
We want you to understand the types of information we may collect about you. Aghosh UK collects information to better fulfil its charitable objectives – from giving you details on how your donations are being spent to keeping you informed about Aghosh UK activities in your locality. The information Aghosh UK collects, and how that information is used, depends on your relationship with Aghosh UK.
When you create a donate towards Aghosh UK or volunteer in one of our many events, you may provide us with personal information that includes your name and address. Even if you arent a donor or a volunteer, you might choose to provide us with information – like an email address to receive updates about our activities.
In general, there are four ways you can interact with Aghosh UK, as a member of the public, as a donor, as a participant or a volunteer in our activities and finally as a registered Aghosh UK member.
You may give us your personal data such as your name, home address, email, phone number and your payment details when you make a donation online, over the phone or even in person. We may also have information about you when you communicate with us further via email regarding your donation. If you provided any special instructions associated when you make your donation we will keep the information with your donation record.
Participant & volunteer
As a participant you may give us your personal data directly when you sign up for one of our services, events or activities.
We may hold information such as your name, phone number and address. For example, we may capture these details when you register your child(ren) for Islamic education at one of your local branches or if you volunteer to help with a national youth camp for girls.
In certain circumstances Aghosh UK may also capture sensitive information about you, such as age or pre-existing medical conditions, if we need to account for such factors when providing the service you have requested from us. As a principle, Aghosh UK will always limit the amount of sensitive data we will hold about you to the minimum necessary to provide the said service and remove the data when it is no longer necessary to keep it.
If you are a Aghosh UK member (i.e. Associate and Full Member), we will request your name, and personal address details when you sign up. We may also hold information about your qualifications, experience and visa status in the UK as well as payment information to enable us to process your subscription.
If you are an office bearer, for example a branch president, secretary or treasurer, we will collect and monitor the content that you create, upload or receive from others when using our IT platform (i.e. Microsoft Office 365). This includes things such as emails you send and receive, photos and videos that you save, docs and spreadsheets you create and comments you make on our platform.
Members of the public
We collect information from the browsers and devices that you use to access the Aghosh UK website and applications. The information that we collect may include unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including operator name and phone number and application version number. We also collect information about the interaction of any apps, browsers and devices with our services, including IP address, system activity, and the date, time and referrer URL of your request.
When someone visits our website, we use a third-party service called Google Analytics to collect aggregated information of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
WHY WE COLLECTS DATA
Aghosh UK may hold and process your personal data to fulfil a variety of legitimate interests, including:
We may also use your information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks and technical issues that could harm Aghosh UK, our users or the public.
KEEPING YOUR DATA
We will hold your personal information on our systems for as long as is necessary to fulfil our service to you or to meet our legal and regulatory obligations; for example, we will keep a record of donations subject to Gift Aid for at least seven years in order to comply with HMRC rules.
If you request that we stop sending you marketing materials we will keep a record of your contact details and appropriate information to enable us to comply with your request not to be contacted by us.
Where you contribute material to us, e.g. user generated content or in response to a particular campaign, we will only keep your content for as long as is reasonably required for the purpose(s) for which it was submitted unless otherwise stated at the point of generation.
When you register or participate in one of our services, events or activities we will remove your information for six months after the said activity has ended unless you give your consent for us to keep the information for longer
If you are a registered member of Aghosh UK we will keep a record of your information so long as you remain an active member.
YOUR ARE IN CONTROL
You have choices regarding the information we collect and how its used. If you would like to request, modify and delete the information we may hold about you then please email email@example.com .
SHARING YOUR INFORMATION
When Aghosh UK shares your information
We will only use your information within Aghosh UK for the purposes for which it was obtained. Aghosh UK will not, under any circumstances, share or sell your personal data with any third party for their own marketing purposes, and you will not receive marketing from any other companies, charities or other organisations as a result of giving your details to us.
Sharing data with suppliers and service providers
We may need to share your information with service providers who help us to deliver our projects, fundraising activities and appeals, for instance through handling responses to our emergency appeals. These ‘data processors will only act under our instruction and are subject to pre-contract scrutiny and contractual obligations requiring strict data protection and information security. We do not allow these organisations to use your data for their own purposes or disclose it to other third parties without our consent and we will take all reasonable care to ensure that they keep your data secure.
Social Media Usage
We may also use your email address and phone number to match to your account on Facebook or other social media sites in order to show you Aghosh UK content while using these services. We only do this where you have opted in to marketing emails or phone calls and we keep your data secure by encrypting it. No data we hold about you is retained by the third party.
In addition, we may also use your email address and phone number to link to Facebook or other social media sites in order to identify other users of these sites whom we believe would be interested in Aghosh UK, and we may then show them Aghosh UK content. No data we hold about you is retained by the third party.
There are two ways to prevent this use of your data, you can either update your preferences at Aghosh UK by opting out of the relevant channel of communication or you can do this via the social media site.
Updating your preferences with Aghosh UK will not guarantee that you never see Aghosh UK content on social media, since the social media site may select you based on other criteria and without your data having been provided by Aghosh UK.
Where legally required
We will also comply with legal requests where disclosure is required or permitted by law.
We will share personal information outside of Aghosh UK if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Your data is only processed outside the EU where Aghosh UK has verified that appropriate security and privacy standards and safeguards are in place.
KEEPING YOUR INFORMATION SECURE
UKIM has a duty to ensure that we build in strong security controls to continuously protect your information. We work hard to protect you and Aghosh UK from unauthorised access, alteration, disclosure or destruction of information we hold, including:
COMPLIANCE & COOPERATION WITH UK LAW AND GDPR
We process your information for the purposes described in this policy, based on the following legal grounds:
If you have questions, you can contact Aghosh UK via firstname.lastname@example.org. You can contact the ICO if you have concerns regarding your rights under UK law.
Changes to this policy